Super helpful! A truly great service to have with great perks such as discounts on motels and restaurants. Maps and itinerary. In store travel products. Etc. Recommend!!!
Friendly helpful staff respond quickly to my needs.
Easily the worst CAA service I have ever encountered in 10 years of driving. After 2 hours of waiting I was starting to get abandonment issues. For what was originally a flat tire which I would have attempted to put the spare on myself if I had known I would be wasting 2 hours of my life it turned into a dead battery and waiting in the cold. Stupidly we waited for the 15 to 20 minutes that they said would take which was an out right LIE and lied again twice more saying it would be 15 to 20 each time we called and that they were "just leaving" the last call. The tow driver just said he got the call 10 minutes before he arrived and had just jumped out of bed and headed over. I don't know if this was Ross's Towing in London or CAA but you need to figure it out. I am incredibly disappointed and I cannot with confidence recommend CAA anymore after this incident.
I don't know if Amanda was just having a bad day, but she was not warm or welcoming. We asked a few questions and right off the bat her tone was rude and condescending. My mother and I were thrown off by the service we received. I know the company as a whole has great service and offerings, but Amanda's service left us with a bad impression.
We have had great service from CAA over our 40 years od mrmberdhip. Very heloful when ever we contact them or book travel
CAA Store - London is a Canadian Travel Agency based in London, Ontario. CAA Store - London is located at 301 Oxford St W, London, ON N6H 1S6, Canada.
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