My name is Dave and I've been a member here for the last 15 years. I was just reading the review left by MATT S And I'm pretty shocked. All the things he spoke of in the review are absolutely falseClearly he has something personal against Movati. Either way, great gym :)
Worst fitness club experience I have ever had in my life.A few employees are nice, however there are too many that don't have a grasp of what customer service is about. They rude, and arrogant. It's even showing in how the members behave...Weights are left laying around, parts gone missing from machines, paper towels thrown on the floor.Treat the customers badly, and they'll return the favor!Very difficult process to get any deficiencies fixed, usually need to try 3 or 4 treadmills before you find one that works properly, and strange enough you will never find one labeled out of service. Hours are often not as advertised, including closures for staff meetings!Head office needs to send in some undercover staff. You simply don't get what your paying for at this branch. Now the North Club has none of these problems.... Go figure!Edit: I've talked with Movati staff about their issues. They had their chance to fix the problems. The result is I've moved on.
Was a member there for 2 years they put rates up and reduced their hours. The gym is usually clean, has good weights and equipment. Rates are pretty high my wife and I pay $100 a month for the two of us. The showers soap dispensers, and paper towel on the floor is usually empty. I go to this gym minimum six days a week and have been member for about 1.5 years. I am thinking about switching to other gyms that have lower rates and are truly 24/7 such as Gold Gym or Good Life. Basically I expect more when paying this much a month.
I have been a member for over 10 years and love Movati. The staff have always been helpful and friendly. I swim 3-4 times a week in the pool, which is wonderful. It's a much nicer pool than at other places. Generally the facilities are great. Yes, sometimes equipment does break but given the volume of users, it's amazing how little down time there actually is. The staff always get right on it if something needs attention. Going to Movati is a significant part of my life so I would not be a happy camper if I had to go somewhere else.
Good gym and all but the "No Commitment" plan is a bit of a scam. They said you just needed to cancel ANYTIME before a certain date so they won't charge you an extra month. They never told me that you need to give a 30 days notice before you cancel AND that you need to cancel approximately 7 business days before that certain date so the banks can process it. None of that was said so there goes an extra monthly payment.
Movati Athletic London South is a Canadian Gym based in London, Ontario. Movati Athletic London South is located at 3198 Wonderland Rd S, London, ON N6L 1A1, Canada.
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