Nice and clean! Sad there is no front desk staff (potential jobs) but we purchased our tickets online and used a kiosk to print. Concession stand service was nice and quick.
I really enjoy the small-theatre feel of this place. Probably among the cheapest options for going to the movies in London but definitely among the best service. The recliners are super comfortable and I personally like the popcorn better than the bigger theatres'. Buying tickets online and reserving seating has always worked perfectly for me. And you can't beat the underground parking and validation in the theatre!
I have mixed feelings. It was really great to see Imagine Cinemas refit the budget friendly Rainbow Cinemas with comfy recliners and choose your own seating...But...they've removed box office staff, choosing instead to welcome visitors with an ominous self serve electronic message kiosk.Felt like a post apocalyptic wasteland.Further, they've decided if you're too cheap to pay a buck for butter, the staff will point you a do it yourself machine where you can pour your own damned margarine...The staff is always friendly, theatres clean, and ticket prices reasonable.Yet, it's clear that Imagine is not subtle when it comes to what you should, and should not expect...
I have many fond memories of this theatre from when it was rainbow and though the movies were a little older then most theatres, they were also much cheaper. These have transferred into the new place and I feel no love lost on the comfy new luxury recliners and it is certainly cleaner than I ever remember it being. My reason for the mid rating is in no response to poor treatment by staff or subpar theater conditions , this is an excellent place to catch a flick downtown. It is with regret that I rate with such a mid number and it's reason is that upon my last visit to the box office , eager to grab up some tickets to the latest hot flick , I was met not by a person behind the counter waiting to print the tickets to my selection but by a self checkout screen. Although I'm aware this is the modern world, I just don't love to see screens deemed more employable then people and hopefully it's just because I was a little late to the box office and the employee had left to tend to other duties but is usually behind the counter issuing tickets .
I love Imagine Cinema. The location is great, parking is readily available. The only downside, of course, is the cost of the concession stand. Clean, comfortable, nice staff.
Imagine Cinemas London is a Canadian Movie Theater based in London, Ontario. Imagine Cinemas London is located at Citi Plaza Shopping Mall, 355 Wellington St, London, ON N6A 3N7, Canada.
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