5
Masonville Place, 1680 Richmond St, London, ON N6G 3Y9, Canada
London, Ontario N6G 3Y9
(519) 672-5311

I thought Id give the nail lady the benefit of the doubt because I needed my nails fixed quickly and it was closest to me. I got my acrylics filled and it was literally the worst job Ive ever gotten. I showed the lady a picture of what I wanted and theh look nothing like it. The nails are super thick and when she was filling the acrylics she didnt smooth it out properly so theyre bumpy. I have to go somewhere else now to get them fixed tomorrow because theyre so bad. I had to reshape them when I got home because they were so uneven and the lengths are different. She really rushed them, took only 40 minutes and usually takes at least an hour and a half.

I've been looking for someone who can regularly do my eyebrows, and have been disappointed with every single experience.Except for this weekend. Saturday I went in to this location on a whim to get my eyebrows waxed. I wish I had grabbed the lady's name she was wearing this white skull overthrow. She's like the brow whisperer, I kid you not. I've never had someone take such amazing care with my eyebrows in such a short amount of time while keeping a smile on her face.She was incredibly engaged, funny, nice, witty, it was just such a pleasant experience all around. She definitely made a dim Saturday that much better.Wait time was minimal (5 minutes?) and I was overall pretty pleased with my experience this weekend! I look forward to coming back!

Went in not 5 minutes ago looking for a wig, the ladies working were chatting at the cash register and didnt even acknowledge me, I looked around and didnt see any wigs so as I was leaving I said thank you ladies and walked out and could hear them laughing from the outside of the mall. Unprofessional and down right pathetic that staff here are like that. Act your age and stop being stuck up children.

She used dish scrubbies on our feet, and pulled nail clippers from a drawer, not sanitized, nothing. The soaking tub was pulled out from a drawer and water was splashed in. She rushed and did it in 15 minutes. Not a good experience and 25$ over priced. She didnt massage or moisturize them at all

Deplorable conditions. No proper sanitation of tools. Nice people tho very warm feeling, but sooo unsafe. Plz take better care of your tools. Nothing is cleaned at all and very dirty. Nail dusts everywhere, cotton stuck in nail trimmers...not clean towels. I have a baby growing inside and better not get a disease, especially with the outbreak @white oaks mall I should have left right away. soo unsafe and now very scared for myself and baby.

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Trade Secrets | Masonville Place — Hair Care in London

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Trade Secrets | Masonville Place

Hair Care at Masonville Place, 1680 Richmond St, London, ON N6G 3Y9, Canada. Here you will find detailed information about Trade Secrets | Masonville Place: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:30 AM – 9:00 PM
  • Tuesday
    9:30 AM – 9:00 PM
  • Wednesday
    9:30 AM – 9:00 PM
  • Thursday
    9:30 AM – 9:00 PM
  • Friday
    9:30 AM – 9:00 PM
  • Saturday
    9:30 AM – 9:00 PM
  • Sunday
    11:00 AM – 5:00 PM

Rating

2
/
5
Based on 5 reviews

Contacts

Categories:
State:
Ontario
Address:
Masonville Place, 1680 Richmond St, London, ON N6G 3Y9, Canada.
City:
London
Postcode:
N6G 3Y9

About Trade Secrets | Masonville Place

Trade Secrets | Masonville Place is a Canadian Hair Care based in London, Ontario. Trade Secrets | Masonville Place is located at Masonville Place, 1680 Richmond St, London, ON N6G 3Y9, Canada.


Please contact with Trade Secrets | Masonville Place using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Trade Secrets | Masonville Place opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Trade Secrets | Masonville Place

  • Emily Passfield
    Added 2016.02.10
    I thought Id give the nail lady the benefit of the doubt because I needed my nails fixed quickly and it was closest to me. I got my acrylics filled and it was literally the worst job Ive ever gotten. I showed the lady a picture of what I wanted and theh look nothing like it. The nails are super thick and when she was filling the acrylics she didnt smooth it out properly so theyre bumpy. I have to go somewhere else now to get them fixed tomorrow because theyre so bad. I had to reshape them when I got home because they were so uneven and the lengths are different. She really rushed them, took only 40 minutes and usually takes at least an hour and a half.
  • Ness Lawl
    Added 2015.07.20
    I've been looking for someone who can regularly do my eyebrows, and have been disappointed with every single experience.Except for this weekend. Saturday I went in to this location on a whim to get my eyebrows waxed. I wish I had grabbed the lady's name she was wearing this white skull overthrow. She's like the brow whisperer, I kid you not. I've never had someone take such amazing care with my eyebrows in such a short amount of time while keeping a smile on her face.She was incredibly engaged, funny, nice, witty, it was just such a pleasant experience all around. She definitely made a dim Saturday that much better.Wait time was minimal (5 minutes?) and I was overall pretty pleased with my experience this weekend! I look forward to coming back!
  • Elizabeth
    Added 2015.01.29
    Went in not 5 minutes ago looking for a wig, the ladies working were chatting at the cash register and didnt even acknowledge me, I looked around and didnt see any wigs so as I was leaving I said thank you ladies and walked out and could hear them laughing from the outside of the mall. Unprofessional and down right pathetic that staff here are like that. Act your age and stop being stuck up children.
  • Brooke McGuire
    Added 2014.05.17
    She used dish scrubbies on our feet, and pulled nail clippers from a drawer, not sanitized, nothing. The soaking tub was pulled out from a drawer and water was splashed in. She rushed and did it in 15 minutes. Not a good experience and 25$ over priced. She didnt massage or moisturize them at all
  • Bubbles 4U
    Added 2014.03.11
    Deplorable conditions. No proper sanitation of tools. Nice people tho very warm feeling, but sooo unsafe. Plz take better care of your tools. Nothing is cleaned at all and very dirty. Nail dusts everywhere, cotton stuck in nail trimmers...not clean towels. I have a baby growing inside and better not get a disease, especially with the outbreak @white oaks mall I should have left right away. soo unsafe and now very scared for myself and baby.
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